Responsible Service of Alcohol


The Club will provide a safe and friendly atmosphere for community members to meet and socialise in a responsible environment.


Responsible Service of Alcohol:


  • All front of house staff will be trained in the RSA.
  • A register and copy of Statements of Attainments for all staff are kept by management.
  • Management constantly reinforce RSA principles and practices in everyday trade.
  • Management support staff who practice and enforce RSA learning.




  • Minors will not be served alcohol.
  • Individuals procuring drinks for minors will be removed from the premises.
  • All patrons are required to provide acceptable evidence of age where there is any doubt they are under 25 years of age.
  • All staff are trained in what constitutes acceptable evidence of age under the Liquor Act 1992.
  • Management support staff who practice and enforce ID checking.


Unduly Intoxicated & Disorderly Patrons:


  • All staff are trained in identifying signs of undue intoxication.
  • Unduly intoxicated patrons will not be served.
  • Management support staff who do not serve unduly intoxicated patrons.
  • Unduly intoxicated patrons will be asked to leave the premises.
  • All staff actively monitor levels of undue intoxication of all patrons.
  • Management do not support drinking practices which foster a culture of binge drinking or encourage irresponsible consumption practices.
  • Management seeks to meet its duty of care obligations to all patrons.
  • Jugs of spirits or shots of spirits/liquors will not be permitted by SRSL staff.




  • All crowd controllers will wear ID as required by the Security Providers Act 1993.
  • Management only employs crowd controllers licensed under Security Provider Act 1993.
  • All crowd controllers are trained in the Responsible Service of Alcohol (RSA).
  • Crowd controllers will ask unduly intoxicated patrons to leave the premises if required.
  • All crowd controllers always act respectfully towards patrons.
  • Crowd controllers do not use excessive force in removing patrons.
  • CCTV is operational at entries and exits on the premises and throughout the Club.
  • Crowd controllers will regularly monitor inside and outside the premise including the carpark.




  • Free liquor and multiple quantities of liquor are not promoted off the premises.
  • Management do not heavily discount or offer free alcohol to encourage drinking for drinking’s sake.
  • Management do not promote activities that encourage harassment of patrons or staff.
  • Management will promote the amenities of the venue.
  • We strive to provide patrons with a relaxing, entertaining and enjoyable evening which encourages their patronage.
  • Management and staff are here to ensure patrons have a good time, one which they remember, and are pleased to return to have again.


Responsible Hospitality Practices:


  • We provide water free for patrons and bottled water at a reasonable price to all patrons.
  • We sell light or mid-strength options at cheaper prices than full strength.
  • We will actively promote awareness of drink spiking issues.
  • We encourage you to monitor and control your consumption of liquor.
  • We will deter you from rapidly and excessively consuming liquor.


Consultation with the Community and Key Stakeholder Groups:


  • Management regularly attends local licensee forums and meetings.
  • Management actively participates in community events and forums.
  • We pride ourselves on being a responsible community citizen in the local business community.