Responsible Service of Alcohol

The Club will provide a safe and friendly atmosphere for community members to meet and socialise in a responsible environment.

All front of house staff will be trained in the RSA.
A register and copy of Statements of Attainments for all staff are kept by management.
Management constantly reinforce RSA principles and practices in everyday trade.
Management support staff who practice and enforce RSA learning.

Minors will not be served alcohol.
Individuals procuring drinks for minors will be removed from the premises.
All patrons are required to provide acceptable evidence of age where there is any doubt they are under 25 years of age.
All staff are trained in what constitutes acceptable evidence of age under the Liquor Act 1992.
Management support staff who practice and enforce ID checking.

All staff are trained in identifying signs of undue intoxication.
Unduly intoxicated patrons will not be served.
Management support staff who do not serve unduly intoxicated patrons.
Unduly intoxicated patrons will be asked to leave the premises.
All staff actively monitor levels of undue intoxication of all patrons.
Management do not support drinking practices which foster a culture of binge drinking or encourage irresponsible consumption practices.
Management seeks to meet its duty of care obligations to all patrons.
Jugs of spirits or shots of spirits/liquors will not be permitted by SRSL staff.

All crowd controllers will wear ID as required by the Security Providers Act 1993.
Management only employs crowd controllers licensed under Security Provider Act 1993.
All crowd controllers are trained in the Responsible Service of Alcohol (RSA).
Crowd controllers will ask unduly intoxicated patrons to leave the premises if required.
All crowd controllers always act respectfully towards patrons.
Crowd controllers do not use excessive force in removing patrons.
CCTV is operational at entries and exits on the premises and throughout the Club.
Crowd controllers will regularly monitor inside and outside the premise including the carpark.

Free liquor and multiple quantities of liquor are not promoted off the premises.
Management do not heavily discount or offer free alcohol to encourage drinking for drinking’s sake.
Management do not promote activities that encourage harassment of patrons or staff.
Management will promote the amenities of the venue.
We strive to provide patrons with a relaxing, entertaining and enjoyable evening which encourages their patronage.
Management and staff are here to ensure patrons have a good time, one which they remember, and are pleased to return to have again.

We provide water free for patrons and bottled water at a reasonable price to all patrons.
We sell light or mid-strength options at cheaper prices than full strength.
We will actively promote awareness of drink spiking issues.
We encourage you to monitor and control your consumption of liquor.
We will deter you from rapidly and excessively consuming liquor.

Management regularly attends local licensee forums and meetings.
Management actively participates in community events and forums.
We pride ourselves on being a responsible community citizen in the local business community.